Terms and Conditions
Proof Approval and Return Policy
All jobs MUST be 'proof approved' before printing, with the exception of business cards. Leathem Graphic Design do NOT offer returns because all jobs are printed to customer specifications, have been 'proof approved', and cannot be resold. We do not offer exchanges or refunds. By placing a business card order, you are accepting that the artwork has been approved by you, and we, Leathem Graphic Design, do not accept responsibility for incorrect business cards. If your job is damaged, please advise us within 7 days of receipt, by emailing the Managing Director. The job MUST be returned to receive a credit. PLEASE NOTE: We do not accept responsibility for any courier issues, once the job has left our premises. We will not accept LIABILITY for any consequential lose due to late delivery. Short shipments will receive a prorated credit and will not be reprinted.
Delivery Information
If orders are to be delivered we will charge a nominal fee for the courier service. We use our own motorcycle despatch rider in the Greater Belfast area or reputable carriers elsewhere to deliver all our goods on a 1 - 2 day basis.
If you require special delivery instructions, or need to ship to anywhere outside Ireland, please contact us to make the appropriate arrangements.
Our carriers aim to deliver on time, however, we cannot be held responsible for failed deliveries or any losses incurred, after goods have left our premises for delivery by a third party. The carriers are fully insured to cover losses but this issue must be addressed with the carrier directly.
Cancellation Policy
If you wish to cancel a job, please email [email protected] immediately. As all our orders are customised jobs and cannot be resold, please note, there will be a cancellation fee if the order has been plated and or printed. If the order has been printed, it will be billed in full. If the job has been prepared, a fee of £20.00 per plate will apply. If you believe you have been invoiced in error, please email [email protected] within 7 days of receipt of invoice
All jobs MUST be 'proof approved' before printing, with the exception of business cards. Leathem Graphic Design do NOT offer returns because all jobs are printed to customer specifications, have been 'proof approved', and cannot be resold. We do not offer exchanges or refunds. By placing a business card order, you are accepting that the artwork has been approved by you, and we, Leathem Graphic Design, do not accept responsibility for incorrect business cards. If your job is damaged, please advise us within 7 days of receipt, by emailing the Managing Director. The job MUST be returned to receive a credit. PLEASE NOTE: We do not accept responsibility for any courier issues, once the job has left our premises. We will not accept LIABILITY for any consequential lose due to late delivery. Short shipments will receive a prorated credit and will not be reprinted.
Delivery Information
If orders are to be delivered we will charge a nominal fee for the courier service. We use our own motorcycle despatch rider in the Greater Belfast area or reputable carriers elsewhere to deliver all our goods on a 1 - 2 day basis.
If you require special delivery instructions, or need to ship to anywhere outside Ireland, please contact us to make the appropriate arrangements.
Our carriers aim to deliver on time, however, we cannot be held responsible for failed deliveries or any losses incurred, after goods have left our premises for delivery by a third party. The carriers are fully insured to cover losses but this issue must be addressed with the carrier directly.
Cancellation Policy
If you wish to cancel a job, please email [email protected] immediately. As all our orders are customised jobs and cannot be resold, please note, there will be a cancellation fee if the order has been plated and or printed. If the order has been printed, it will be billed in full. If the job has been prepared, a fee of £20.00 per plate will apply. If you believe you have been invoiced in error, please email [email protected] within 7 days of receipt of invoice